Last updated: July 15, 2025
1. Introduction
SnowCloud Entertainment ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use Remote Sounds(the "App").
2. Information We Collect
Information you provide: We do not require you to create an account or provide personal information to use the core features of Remote Sounds.
Automatically collected data: The App may collect anonymised analytics data such as crash reports, device type, operating system version, and general usage patterns to help us improve the App. This data cannot be used to identify you personally.
Game data:Progress, scores, and preferences may be stored locally on your device or, if enabled, synced via Apple's iCloud service. We do not have access to iCloud data.
3. How We Use Your Information
- To operate, maintain, and improve the App
- To diagnose and fix technical issues
- To understand how players use the App (anonymised)
- To respond to your support requests
4. Third-Party Services
The App may use third-party services such as Apple GameCenter for leaderboards and Apple's analytics framework. These services have their own privacy policies and data practices. We encourage you to review Apple's Privacy Policy at apple.com/privacy.
5. Children's Privacy
Our App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us and we will promptly delete such information.
6. Data Retention
Anonymised analytics data is retained for up to 24 months for analysis purposes. Local game data remains on your device until you delete the App.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete it. Because we collect minimal data and most of it is anonymised, most requests can be fulfilled by simply uninstalling the App. For other requests, contact us below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Last updated" date at the top of this page. We encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
SnowCloud Entertainment
Email: info@snowcloud-entertainment.com